Privacy Policy

Privacy Policy

Introduction

At SeQuent Scientific Limited, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our website, you agree to this policy.

We understand that your privacy is important and are committed to handling your personal data responsibly and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant privacy laws.

1. Information We Collect

We collect several types of information to improve our services and provide you with a better experience. The types of information we collect include:

1.1  Personal Data

Personal data refers to any information that can identify an individual, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Company name
  • Job title
  • Payment or billing details (if applicable)
  • Any other data you voluntarily provide when you communicate with us

1.2  Usage Data

We automatically collect information about how you interact with our website. This may include:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited on our website
  • Time spent on each page
  • Referring website or exit links
  • Payment or billing details (if applicable)
  • Device identifiers

1.3  Cookies and Tracking Technologies

Our website uses cookies, beacons, and other tracking technologies to improve your browsing experience and gather analytics on website usage. Cookies are small files stored on your device that help us remember your preferences and usage history.

For more information about how we use cookies, please refer to our Cookies Policy.

2. How We Use Your Information

We use your information in the following ways:

2.1  To Provide and Improve Our Services

We use the information collected to operate, maintain, and improve our website and services, including:

  • Processing inquiries or requests
  • Providing customer support
  • Managing accounts and delivering services
  • Sending you technical updates, newsletters, or promotional materials (if consented)
  • Improving website performance, user experience, and overall quality of our services

2.2  For Analytics and Research

We analyze usage patterns and trends to understand how our website is used and to improve its functionality. This includes:

  • Compiling reports on visitor activities
  • Measuring the effectiveness of our content and marketing campaigns

2.3  For Legal Compliance

We may process personal data where we have a legal obligation to do so, including:

  • Compliance with laws, regulations, and legal obligations
  • Protection against fraud or unauthorized activities
  • Responding to legal claims or disputes

3. Sharing and Disclosure of Your Information

We do not sell or rent your personal information. However, we may share your data with third parties in certain circumstances:

3.1  Service Providers

We may share personal data with trusted third-party service providers to help us operate our business, such as:

  • IT and hosting services
  • Payment processors (if applicable)
  • Marketing or analytics providers
  • Customer service or communication tools

These providers are bound by data processing agreements and are obligated to keep your information confidential and secure.

3.2 Legal Requirements

We analyze usage patterns and trends to understand how our website is used and to improve its functionality. This includes:

  • Government requests
  • Court orders
  • Law enforcement or regulatory authorities
  • Compliance with laws, regulations, and legal obligations
  • Protection against fraud or unauthorized activities
  • Responding to legal claims or disputes

4. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. These measures include:

  • Encryption of sensitive data
  • Regular security audits and assessments
  • Access controls and authentication mechanisms

While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.

5. Your Rights

We do not sell or rent your personal information. However, we may share your data with third parties in certain circumstances:

5.1  Right to Access

You have the right to request access to the personal data we hold about you and obtain a copy of it.

5.2  Right to Rectification

If any of the information we hold about you is inaccurate or incomplete, you can request corrections.

5.3  Right to Deletion

You can request that we delete your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

5.4  Right to Restriction

You have the right to request the restriction of processing your personal data in certain situations, such as if you contest its accuracy or the lawfulness of its processing.

5.5  Right to Data Portability

You can request to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, and you have the right to transmit that data to another controller.

5.6  Right to Object

You can object to the processing of your personal data for direct marketing purposes or other legitimate interests pursued by us.

6. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal, regulatory, or internal requirements. When we no longer need your data, we securely delete or anonymize it.

7. International Data Transfers

SeQuent operates globally, and your information may be processed in countries outside your country of residence, including India, Spain, Brazil, and Turkey. We take steps to ensure that any transfers of personal data comply with applicable privacy laws and that your data is protected under appropriate safeguards.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend that you review the privacy policies of any third-party websites before providing your personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page. We encourage you to review this page periodically to stay informed about how we are protecting your personal information.